“From November 12, 2015 until January 11 of this year I received outpatient physical therapy from your staff two to three times a week. Please accept this note as my sincere thanks for their excellent clinical service and outstanding interpersonal skills.
While I did not receive physical therapy from everyone in the department, I did come to enjoy knowing them and simply visiting with them while my clinical needs were being met. The entire group was not only skillful, as I observed from my therapy and from the skill and kindness which they showed others, but they were also friendly and congenial. I looked forward to my time in the department, not only for how much it helped me but also for the pleasure of the time.
Please know what a good group you have and extend to them my appreciation for their skill and care. My most recent time with your staff was a result of an earlier treatment period beginning in April 2015, following knee surgery. When I needed rehabilitation services following a total knee replacement last November, I had no doubt about returning to your staff.
In the months since becoming acquainted with your facility and staff, I have recommended them to others and will continue to do so.
Thank you for your consideration and for putting together such a good staff.”
Sincerely,
– R. Wachs — Sanford Health & Rehabilitation
